EPV │ GROUP
VO│CEYour assistant. For you and your clients.

AI assistance & client contact

Your assistant.
For you and your clients.

A natural AI assistant for your working day and your clients. It helps put information in context, organise your thoughts and prepare for conversations. It answers company questions from approved information, with a personable tone and within the agreed scope.

Discuss your use caseThe three packages
VO│CE in 50 seconds.German audio and German captions · VE│RA · AI-generated voice

PERSONABLE IN CONVERSATION

Meet VE│RA.

PERSONAL · BUSINESS · CONNECT

What would you like
your assistant to take on?

01

For your working day

Personal

€149excl. VAT / month

With Office from €198 / month

Too many things on your mind?

Your personal assistant.

  • Organise information
  • Structure your thoughts
  • Prepare conversations
Scope of assistance

Personal assistance for your working day. Put information in context, structure your thoughts and prepare for conversations.

  • Protected personal access for company leadership.
  • Organise requests, thoughts and priorities.
  • Summarise information from sources that are actually connected and authorised.
  • Prepare conversations, decisions and texts.
  • Private company information remains protected. Public client reception is included in Business.
Discuss your needs
02

For you and your clients

Business

€199excl. VAT / month

With Office from €248 / month

Who handles the first enquiry?

Personal plus client contact and reception.

  • Company question
  • Orientation
  • Appropriate contact
Scope of assistance

Personal plus client contact and reception: answer company questions, guide prospective clients and identify the appropriate next contact route.

  • Everything in Personal.
  • Welcome clients and prospective clients; explain your company, services and offers using approved knowledge.
  • Understand requests, ask relevant follow-up questions and guide people to a suitable offer without sales pressure.
  • Capture enquiries and callback requests clearly and hand them over to the agreed contact person.
  • Personal engagement information requires Connect. Bookings and administrative workflows can be added with Office.
Discuss your needs
03

For authorised engagement clients

Connect

€239excl. VAT / month

With Office from €288 / month

OS licence separate.

Where does my engagement stand?

Business plus authorised engagement information.

  • Own engagement
  • Approved information
  • Authorised answer
Scope of assistance

Business plus authorised engagement information through EPV │ OS. Only approved information about the client's own engagement. The OS licence remains separate.

  • Everything in Business.
  • Explain approved, current information about a client's own engagement through agreed EPV OS interfaces.
  • Help authorised engagement clients understand status, outstanding contributions and next steps.
  • Current sign-in, authorisation and engagement validity remain requirements.
  • No access to internal information or other engagements, and no blanket write permissions. A separate EPV OS licence is required.
Discuss your needs

500 minutes. One shared pool.

Each base package includes 500 conversation minutes per month and company. All conversation types included in your package use the same pool. Office does not add more conversation minutes.

More support. For every VO│CE package.

Office

from €49excl. VAT / month

Office assistance as an optional addition to Personal, Business or Connect.

Your actual price depends on the connections and workflows you need. We assess the work before preparing your offer; price and scope are agreed before you commit.

  • Mailbox & replies

    Summarise messages, highlight important points and draft replies; sending is subject to agreed approval.

  • Appointments

    Check availability, suggest suitable appointments and book confirmed appointments.

  • Tasks & follow-ups

    Structure requests, clarify responsibility and due dates, and create tasks and follow-ups in the agreed system.

On request: a short daily briefing using information your assistant is authorised to access.

Proposed standard scope: one primary user, one business mailbox, one business calendar and one existing primary task list.

Sending messages and making bookings are subject to the agreed approval rules. We agree which systems and workflows are included before use.

Office adds administrative workflows, not broader access rights for your package.

Scope and approvals

Manage the mailbox, prepare replies, coordinate appointments, and organise tasks and follow-ups. Sending messages and making bookings are subject to the agreed approval rules.

Office operates within the permissions of the selected package: personal workflows for company leadership; Business also covers client workflows; Connect additionally covers authorised engagement workflows.

Planned add-on for all three packages

Discuss Office too

All prices exclude applicable VAT.

Minutes, connections and other costs
Additional use
We confirm how additional conversation use is measured and charged before you commit. Rollover of unused minutes is not promised.
Setup & phone system
We assess your existing phone system, approved company knowledge and required connections. Setup and any additional work are quoted in advance. Compatibility is not guaranteed for every system.
Separate costs
Existing phone-provider and account costs, plus an EPV OS licence where required. Personal and Business do not require their own OS licence. Additional users, accounts, interfaces and custom workflows are agreed separately.
Start & agreement
Availability, exact scope, term and payment arrangements are agreed before use. This website does not conclude a contract or activate a service automatically.

Proposed scope. The specific use case is agreed together before use.

MADE TO FIT YOUR BUSINESS

Your assistant.
Your identity.

For your working day and the agreed client contact. Your own assistant name and an identity that fits your business; EPV’s own assistant is called VE│RA.

Integration uses a suitable existing phone system. EPV │ OS is available separately.

Discover EPV │ OS

YOUR PERSONAL NEXT STEP

Where should VO│CE
give you room to focus?

Tell us about your working day and the enquiries your business receives. Together we can establish the scope that fits.

Discuss your use case
Questions about use and requirements
What is EPV │ VOICE and what is VE│RA?

EPV │ VOICE is the product. VE│RA is the outward voice identity used by EPV, introduced as Vera from EPV. This creates no additional role or authority.

Can we keep our phone numbers and phone system?

That is the intended direction: VO│CE should work with existing VoIP environments. Buying a phone number from EPV is not a requirement. Your system’s compatibility must be assessed before use.

Can VO│CE make binding bookings, offers or payments?

VO│CE Office is intended to support sending messages and booking appointments under agreed approval rules. This preview performs no actions. Binding offers, contracts, payments and management-critical decisions remain a human responsibility. Actions require appropriate permissions and verified completion evidence.

Are conversations recorded?

Audio recording and persistent transcript storage are not intended as defaults. Actual data flows, provider retention and contractual/privacy requirements need review before production use. A voice sample does not demonstrate approved telephone operation.

What does it cost and when can it start?

Personal is €149, Business €199 and Connect €239 per month excluding VAT. Each base package includes 500 shared conversation minutes per month and company. Office is an optional addition from €49 per month excluding VAT; the actual price depends on connections and workflows. Setup, additional use, other costs, term and start date are agreed before you commit. This website does not conclude a contract or activate a service automatically.

Your task. The next step.

Briefly describe your situation. EPV reviews your enquiry personally. Scope and commercial terms are agreed before any engagement.

Discuss your needs
Questions about EPV?