Performance
Results remain below potential and the decisive causes are unclear.
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Execution. Performance. Leadership.Taking responsibility.Creating impact.
Hotel development and leadership, commercial assessment and executive search. For independent hotels and owner-led hotel groups.
Explore our four servicesEPV │ Managing
When consulting is not enough.
EPV │ Managing provides interim leadership, clarifies economic causes, supports hotel development and fills key leadership roles — alongside owners and their management teams.
When EPV can help
EPV works with hotel owners and operators facing important decisions about performance, transformation or leadership capacity.
Transformation
Growth, repositioning or change requires direction and accountable execution.
Leadership
Ownership needs executive capacity for a critical phase or mandate.
Executive Mandates
Executive leadership for a defined period.
EPV takes on a time-limited leadership assignment within your existing hotel organisation. The responsible executive, authority, capacity and on-site presence are agreed in advance — not an automatic full-time placement.
View service↗︎Total Health Check
Strong occupancy. Too little reaches the bottom line.
EPV examines revenue, finances, operations and leadership together – including before investment or a change of ownership. Two days on site, up to three commercial priorities and a decision briefing with a 30/60/90 action framework. Any implementation is agreed separately.
Explore the THC↗︎Executive Search
Appoint a permanent executive.
Clear role requirements, direct search and demonstrable leadership experience — not CV volume. Where it improves selection, EPV’s Executive Profiling adds an assessment in the specific mandate context. You receive a shortlist of one to three qualified leaders for roles with overall responsibility.
View service↗︎Development Mandate
Hotel model · Performance · Organisation · Transformation
Develop your hotel. Together with your leadership team.EPV develops the hotel’s commercial and operating direction with the owner and GM. You commission the areas needed, with a specific objective and defined outputs. Your leadership team retains responsibility for decisions and implementation.
Explore Development↗︎
PERSONAL OPERATING EXPERIENCE
Operating experience. Tangible results.
Fernando Santoro · Founder of EPV · Managing Director, EPV │ Managing
More than two decades in international hospitality – with responsibility as a General Manager and Managing Director for hotel operations, teams and commercial results. From running hotels and pre-openings to stabilisation and transformation. This experience shapes EPV’s work with owners and their leadership teams today.
20+Years in hospitality
30% → 5%
Out-of-order rooms reduced
Bring existing capacity back into use.
Prioritise operational obstacles, assign clear responsibilities and follow through until rooms return to service.
€1.5m+
CAPEX planned and delivered
Plan investments around the operation.
Connect commercial purpose, budget and delivery – until rooms, equipment and processes work in day-to-day hotel operations.
+17% GOP
Operating profit increased
What matters is what remains from revenue.
Examine how structures, processes and the offer contribute to earnings, then focus on the levers that make a difference.
F&B
An award-winning concept built
Michelin Guide Bib Gourmand · 17 Gault&Millau points
A concept has to work in practice.
Bring the offer, quality, team and processes together – beyond the initial idea.
Your task. The next step.
Briefly describe your situation. EPV reviews your enquiry personally. Scope and commercial terms are agreed before any engagement.